IPT Group - API outage – Incident details

All systems operational

API outage

Identified
Degraded performance
Started almost 2 years ago

Affected

API

Operational from 9:25 AM to 9:25 AM, Major outage from 9:25 AM to 3:49 PM, Degraded performance from 3:49 PM to 12:00 AM

Creator API

Operational from 9:25 AM to 9:25 AM, Major outage from 9:25 AM to 3:49 PM, Degraded performance from 3:49 PM to 12:00 AM

Player API

Operational from 9:25 AM to 9:25 AM, Major outage from 9:25 AM to 3:49 PM, Degraded performance from 3:49 PM to 12:00 AM

User API

Operational from 9:25 AM to 9:25 AM, Major outage from 9:25 AM to 3:49 PM, Degraded performance from 3:49 PM to 12:00 AM

Updates
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    The API has encountered an unknown error making it temporarily unavailable, An automated monitoring service created this incident.